ACPC Registration is Coming Up!

Don’t forget to register for the Air Carrier Purchasing Conference (ACPC).

Registration begins on Monday morning, May 1, 2017, at 9:00 am eastern time.  You should register through their website at

This year’s ACPC will take place August 26 – 29, 2017 in San Diego, California at the Marriott Marquis San Diego Marina Hotel.

ASA Will be at the ACPC ANF on Sunday

Looking for ASA at the 2012 Air Carrier Purchasing Conference (ACPC)? We’ll be there!

ASA staff will have booth at the ACPC ANF on Sunday (August 19th). If you haven’t been to the ANF in the past, it is like an abbreviated trade show. Please stop by our booth to say “Hi!”

The ANF is scheduled from 1:00 PM to 5:30 PM. It will be in the Forum Ballroom. The period from 1:00 PM to 2:30 PM is designated “Airlines Only” but the ANF is open to all ACPC attendees from 2:30 PM to 5:30 PM, so we look forward to seeing you there.

We will also be attending the sessions and spending time in the ACPC hospitality suite in order to meet with members.

If you have a specific question to ask or a specific issue to discuss, then we are here for you. Members who would like to meet with us should feel free to catch us at ACPC from Saturday to Tuesday, or send an email to Jason Dickstein to arrange a specific meeting time to get your questions answered.

Delta COO Discusses What Delta Wants in a Supplier

This year’s ACPC keynote speaker was Stephen E. Gorman, the Executive Vice President and Chief Operating Officer of Delta Air Lines. Gorman explained that for Delta, the total cost of ownership (TCO) is based on cost quality and delivery. They expect their highly effective suppliers to provide this TCO. Gorman explained that a highly effective supplier needs to perform.

The Air Carrier Purchasing Conference (ACPC) hosted over 1700 guests in Atlanta this year – over 1400 of them were suppliers. Thus, Delta’s ideas about the supply chain were an important topic at the Conference.

Delta’s position is that the air carrier and its supply chain are linked together. Gorman explained that this relationship starts with delivery on a commitment.

Communication and transparency are important to a successful business relationship. As a tool to support communication and transparency, Gorman explained that Delta is committed to its Supplier Performance Management (SPM) system. The SPM lets suppliers know what is important to Delta. The SPM has clear metrics, and it provides regular feedback to Delta suppliers. The SPM lets the suppliers know on a regular basis whether they are meeting Delta’s expectations.

The SPM lets Delta give suppliers credit for good performance and it also reveals opportunities for improvement. Gorman explained that Delta is committed to working with its effective suppliers to have honest communication and to work through issues cooperatively.

Delta is also looking for suppliers that are flexible within their business models to permit the supplier to respond to Delta’s changing needs during both strong markets and weak markets.

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